Тест: An informal vs. formal letter

Who is NOT an informal letter for?

We can use exclamation marks and emojis in an informal letter.

We use the person’s first and last name in the greeting of an informal letter.

A formal letter is best for work or to someone you don’t know.

Which greeting can be used for both informal and formal letters?

What are formal greetings for when you don’t know someone’s name?

What are polite sentences for the beginning of the body of a formal letter?

After the first polite sentence in the body of the letter, you…

What is the most polite way to ask the person what you need?

What are good closing sentences for a formal email?